I'm just trying to find info; can't afford a consult right now
JA: What is the model/year of your Cadillac?
Customer: 2008 Cadillac Escalade EXT
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I haven't tried anything, as I wanted to look online and see what the problem might be. Looks like it might be the motor, but the tech said tap on the motor and see, but I don't even know where the motor is for the running board
JA: How many miles are on the car? Is it an automatic or a manual transmission?
Customer: It's both auto and manual, but I only use the automatic. 80,000
JA: Anything else you think the mechanic should know?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Cadillac Mechanic about your situation and then connect you two.