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Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1522
Experience:  ASE Master Certification. GM World Class Certification
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I have a keyless 2015 Cadillac escalade no crank no start.

Customer Question

I have a keyless 2015 Cadillac escalade no crank no start. pls advice
JA: Have you ever had to reprogram your fob? How old is the battery?
Customer: no
JA: Tell me a bit more about what's going on so he can help you best.
Customer: the fob is not reprogram
JA: Are you hoping to fix this yourself?
Customer: I equally replace the battery with new battery
JA: Is there anything else important you think the Cadillac Mechanic should know about your Cadillac?
Customer: dim light on start but wont crank
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Cadillac Mechanic about your situation and then connect you two.
Submitted: 10 months ago.
Category: Cadillac
Expert:  Chad Farhat replied 10 months ago.

HI MY NAME IS***** TRY TO ASSIST YOU TONIGHT

Expert:  Chad Farhat replied 10 months ago.

HEY U THERE ?

Customer: replied 10 months ago.
yeah am here now
Customer: replied 10 months ago.
a you still there?
Expert:  Chad Farhat replied 10 months ago.

YES

Customer: replied 10 months ago.
I have an escalade keyless won't no crank pls advice
Expert:  Chad Farhat replied 10 months ago.

I READ WHAT U WROTE ON HER , TELL ME AGAIN ABOUT DIM LIGHT IS DIM AT ALL TIMES OR WHEN U TRY TO START , AND WHEN U INSERT A KEY DOES SECUIRTY LIGHT ON ,

Customer: replied 10 months ago.
it does not use a key. it use a start button, when I try to start the dash light dim all time I want start. But' this diming started after I replace the steering column lock and start button
Expert:  Chad Farhat replied 10 months ago.

CAN YOU DO A HARD RESET IF I SHOWED U

Customer: replied 10 months ago.
equally wish to know if I have to program the start button and the lock
Customer: replied 10 months ago.
surely I can
Expert:  Chad Farhat replied 10 months ago.

LETS TRY TAKE A THE BATTERY TERMINALS OFF , POSITIVE & NEGATIVE AND TOUCH THEM WITH EACH OTHER

THEN RECONNECT FOR NOW

Expert:  Chad Farhat replied 10 months ago.

ALSO , WE NEED TO CHECK THE BATTERY , THIS DIMING DOWN , COULD BE BAD BATTERY , OF BAD STARTER IF U DIMING DOWN WHEN NEED TO CHECK AFTER RESET ,THE RESET WILL SLOVE ANTI THEFT ISSUE , BUT BAD STARTER WILL ASLO DIM DOW, DO U HAVE A VOLTMER TO HOOK UO\P ON BATTERY TO GET SOME READINGS ?

Customer: replied 10 months ago.
done this but same bahaviour
Expert:  Chad Farhat replied 10 months ago.

HOW THE PROBLEM STARTED ?

Customer: replied 10 months ago.
I cranked the car for the fuse box relay, and it crank but did not start. this eleminate the kick start problem
Customer: replied 10 months ago.
my driver ran into a rain huge water night before it started
Expert:  Chad Farhat replied 10 months ago.

YES IT DOES , I TAKE IT NO SCANNER AVAILABLE , ITS 2015 , SO WE FIND OUT A LOT IF U DO HAVE ONE.

Expert:  Chad Farhat replied 10 months ago.

I SEE GLD U TOLD ME THAT

Expert:  Chad Farhat replied 10 months ago.

I HATE TO ASK AGAIN , WHAT IS SECURITY LIGHT DOING WITH KEY ON , THERE SHOULD BE ONE ON DASH OR INSIDE CLUSTER

Customer: replied 10 months ago.
when I scan my obd2 software I got only p1682 error code
Customer: replied 10 months ago.
no security on the dash
Customer: replied 10 months ago.
it come up for while then goes off
Expert:  Chad Farhat replied 10 months ago.

WELL IF IT COMES ON FOR FEW SECONDS AND THEN OFF THAT MEANS IT RECOGNIZED THE KEY , WHICH IS GOOD

Expert:  Chad Farhat replied 10 months ago.

OK LET ME WHAT IS THE P1682, ONE SEC

Customer: replied 10 months ago.
like a typical initialization process before the car start
Customer: replied 10 months ago.
I check this code, I think is the ignition wish I think is the start button which I already replaced
Customer: replied 10 months ago.
this when the dimming light started
Expert:  Chad Farhat replied 10 months ago.

WHAT SCANNER DO U HAVE IF I MAY ASK ? AND DID U HAVE COMUNICATION WITH ALL THE MODULES? PCM, TCM,BCM ,SRS ANTITHFEFT MODULE ECT...? THANKS

Customer: replied 10 months ago.
I will try this then get back to you thanks
Expert:  Chad Farhat replied 10 months ago.

YEAH LET ME KNOW , I M HERE TILL 12 PM TONIGHT .

Expert:  Chad Farhat replied 10 months ago.

AND I WOULD TAKE A VISUAL CHECK UNDER THE CAR IF U HAVE ACCESS TO A LIFT OF ANYTHING OUT OF THE ORDINARY .

Customer: replied 10 months ago.
one more thing, pls does this car has another ignition switch apart from the start button?
Customer: replied 10 months ago.
ok good
Expert:  Chad Farhat replied 10 months ago.

I mean i guess my answer will be not another igntion switch , if i understood ur question correctly, but that switch is connected to several modules , that all have to ,we call (shake hands) when u insert the key ,and if one or several of cant see each other for what ever reason being blown fuse , bad modules ,not recognize key , bad pcm,. and unfortunatley , water & electronics dont react with each other well :), but the best way in this case because we are not dealing with a common possible issue withis escalade , we need to isolate what happened from the water is the cause or we simply have a normal malfucntion, most likely water went somewhere and burned something causing the no start event or if you lucky sometime u can unplug them blow air in connectors and dry them up and reinstall , but this will be on case to case bases . but for now , lets see communication and a look around under frame and let me know ?

Expert:  Chad Farhat replied 10 months ago.

hey , have u got it running again