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Matt C.
Matt C., ASE Certified Technician
Category: Cadillac
Satisfied Customers: 41
Experience:  Master Automotive Technician
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We installed to front air struts now light comes on? Service

Customer Question

We installed to front air struts now light comes on?
JA: Tell me a bit more about what's going on so he can help you best.
Customer: Service suspension light stays on
JA: Are you hoping to fix this yourself?
Customer: Hopefully yes
JA: Is there anything else the Cadillac Mechanic should be aware of about your Cadillac?
Customer: No
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Cadillac Mechanic about your situation and connect you two.
Submitted: 8 months ago.
Category: Cadillac
Expert:  Matt C. replied 8 months ago.

Hello, may I ask the reasoning the struts were replaced? Was the light on before you replaced them?

Customer: replied 8 months ago.
No 1 was leaking
Customer: replied 8 months ago.
You there
Expert:  Matt C. replied 8 months ago.

What is the year and model? Also, do you have a scan tool available to scan for suspension codes?

Customer: replied 8 months ago.
2007 yes mechanic does
Expert:  Matt C. replied 8 months ago.

Still need the model? Is your mechanic able to scan this now?

Customer: replied 8 months ago.
Cadillac Escalade
Customer: replied 8 months ago.
He say scanner Shows r-f actuator shorted
Customer: replied 8 months ago.
To ground
Expert:  Matt C. replied 8 months ago.

Try swapping the actuators from the right to left sides, clear the codes and see if the code comes back for the same side. If it comes back for the same side, check the wiring to the actuator, if wiring checks out OK, that strut was most likely damaged during installation. If the shaft on it spins at all during installation it can damage it. If the code follows the actuator to the other side than you have a faulty actuator.

Expert:  Matt C. replied 8 months ago.

Please don't forget to rate me if my answer was helpful to you.

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