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Eric, Automotive Repair Shop Manager
Category: Cadillac
Satisfied Customers: 29730
Experience:  20+ yrs. experience as repair shop manager and technician.
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I have 2010 Cadillac SRX with one remote that was working

Customer Question

I have 2010 Cadillac SRX with one remote that was working properly. I followed the procedure in the manual to program a recently purchased additional remote and it failed to program the new remote and it disabled the one that was working. I now have no recognized remotes. I tried the procedure in the manual for no remotes working and could not get that to work.
Submitted: 7 months ago.
Category: Cadillac
Expert:  Eric replied 7 months ago.


I am sorry that you have not been helped yet. I just came online and saw your question.

Ok, first, I need to know if the remote you bought is a brand new factory OEM remote, used, aftermarket new, or aftermarket used.

I also need to know the last 8 of the vin number to pull any needed schematics