Cadillac Repair Questions? Ask a Mechanic for Answers ASAP
Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.The problem sounds like the theft system my be active , before you do anything try to reset the system by disconnecting both battery cable and rub them together which will reset all modules. After doing this, reconnect them and see if the engine will now start and the key will release. Let me know the results and we can work from there if need be.
Okay let me know and we can work from there.
Are you able scan the system and see if there are any fault code setting?
If you can try and get this done and post back with them I can advise you from there.