Cadillac Repair Questions? Ask a Mechanic for Answers ASAP
Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.Cadillac has released a service bulletin dealing with the type of problem you are describing and it sound like it may be the problem you are having as well with defective units. I have enclosed the bulletin in the link below for your review. Have a look and see its is useful. Copy and paste the link to your browser to open and view it.https://dl.dropboxusercontent.com/u/104923897/NAV%20Feb%2019.pdf
In most cases a service bulletin dose not mean its covered under warranty and usually means you have to pay for the repair. Check with your dealer to be sure.