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Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1522
Experience:  ASE Master Certification. GM World Class Certification
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I t a rock which t under the car and it shut down and won't

Customer Question

I hit a rock which hit under the car and it shut down and won't start. 95 cadillac deville what's wrong?
Submitted: 1 year ago.
Category: Cadillac
Expert:  Wayne Crawford replied 1 year ago.

Hello. My name is ***** ***** I will be helping you today.

We talking a large rock and a lot of noise? A piece of gravel?

Did the car die instantly when you hit this rock?

Customer: replied 1 year ago.
The rock was about 3 inches and I tried to avoid in but the tire must have caught the edge of it and sent it like a shotgun under the car and it quit running. It wouldn't run after that.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Wayne Crawford replied 1 year ago.

I sent an offer for a phone call. Once you accept provide me with your phone number and I will call you. Thanks

Customer: replied 1 year ago.
Can't afford another $20 will just type. Thank you
Expert:  Wayne Crawford replied 1 year ago.

OK. Did the car die instantly?

Customer: replied 1 year ago.
then wouldn't start
Expert:  Wayne Crawford replied 1 year ago.

Does it crank?

Customer: replied 1 year ago.
Expert:  Wayne Crawford replied 1 year ago.

Have you checked the oil?

Customer: replied 1 year ago.
before I left that morning. The car ran fine until the rock hit and died. Will crank but not start. There wasn't any noise other than the rock hitting. Thought it hit something and knocked something off so went back and checked and nothing there.
Expert:  Wayne Crawford replied 1 year ago.

The car ran before you left that morning.

Did you check the oil when it wasnt running?

Customer: replied 1 year ago.
Could it have hit the gas tank and broke something inside it? No not after the rock, just had it towed.
Customer: replied 1 year ago.
Was told it could be a crankshaft sensor but Cadillac said the 95 didn't have one.
Expert:  Wayne Crawford replied 1 year ago.

The only thing it could have done to the gas tank is put a hole in it which would have taken it a minute or two to die.

Customer: replied 1 year ago.
It lost no gas at all or oil. At least not on the road. Sill has a full tank of gas.
Expert:  Wayne Crawford replied 1 year ago.

Then I think its safe to say it doesnt have a hole in the gas tank. Wouldnt you agree?

Expert:  Wayne Crawford replied 1 year ago.

Does it have spark?

Customer: replied 1 year ago.
Wouldn't it not crank if it didn't have spark.
Expert:  Wayne Crawford replied 1 year ago.

It will crank. It just wont start.

Customer: replied 1 year ago.
Don't know the car isn't here with me at this time.
Expert:  Wayne Crawford replied 1 year ago.

OK. Well with that we are probably as far as we can go here. I have no idea what the rock could have hit or done without knowing why the car wont start. If you arent able to do any testing anything I give you would be a guess and possibly wasting your money and I dont want to get involved in that.

Customer: replied 1 year ago.
if I find out if it has a spark will you still help me.
Expert:  Wayne Crawford replied 1 year ago.

Of course. We just need the vehicle to be able to test so we can get you a guaranteed answer rather than taking guesses and "throwing parts at it". Once you can do some testing just reply to this same question starting with the results of the spark test and we can move on.

Customer: replied 1 year ago.
Thank you.
Expert:  Wayne Crawford replied 1 year ago.

No problem. I will be standing by when you get it checked.

Customer: replied 1 year ago.
If the fuel pump comes on and no fuel comes out could that be the problem?
Customer: replied 1 year ago.
The guy that has the car said that the fuel pump comes on but no fuel leaves the tank. Could it have hit the tank hard enough to break something on the fuel pump?
Expert:  Wayne Crawford replied 1 year ago.

I doubt it. What does he mean no fuel leaves the tank?

Customer: replied 1 year ago.
No fuel is being sent to the engine.
Expert:  Wayne Crawford replied 1 year ago.

How is he determining that?

Customer: replied 1 year ago.
He can hear the fuel pump working but no fuel pressure at filter.
Expert:  Wayne Crawford replied 1 year ago.

How is he checking that?

Customer: replied 1 year ago.
The injectors have to have pressure to provide fuel for start up and there is no pressure.
Customer: replied 1 year ago.
What do you think? Could something have come undone or broke off the fuel pump?
Customer: replied 1 year ago.
Are you there?
Customer: replied 1 year ago.
Do I get my money back if you can't help.
Customer: replied 1 year ago.
You are a Cadillac mechanic and specialize on Cadillacs he work on all brands. He said we have to drop fuel tank that is where the problem is. Hoping you could help with your knowledge and expertise?
Customer: replied 1 year ago.
I don't want your free trial and my account had better not be hit for 26 a month.
Expert:  Wayne Crawford replied 1 year ago.

Are you there? My question still has not been answered

Customer: replied 1 year ago.
However you check injectors for pressure. Does the car need to run to check that out ?
Customer: replied 1 year ago.
He has gauges he works on cars.
Customer: replied 1 year ago.
Are you going to answer or does it take 20 minutes?
Customer: replied 1 year ago.
I have asked you 9 questions which you have not responded to, and I paid good money for you to help me.
Expert:  Wayne Crawford replied 1 year ago.

Im gonna opt out and let another expert help you.

Expert:  Reggie Whiddon replied 1 year ago.

Hello I am Reggie and will try to help you. If you are hearing the pump running but are getting no fuel, does he have a line off or is he checking pressure? If you have confirmed this then yes dropping the tank is the next step, its possible the blow from the rock dislodged the pump from its mount, if you look at the bottom of the tank do you see any indication as to it being hit?

Customer: replied 1 year ago.
your website is a rip off of peoples good hard earned money. The other guy Wayne Crawford would not even try to help me trouble shot my problem. He would not respond to any of my questions. So I am not interested in any thing you have to say.
Expert:  Reggie Whiddon replied 1 year ago.

Well sir I am sorry you have had a bad experience. All I can say is I am here and Wil make sure you get the help u need. If you change your mind.

Customer: replied 1 year ago.
Thank you for refunding my money.
Expert:  Reggie Whiddon replied 1 year ago.

I have nothing to do with that sir, but remind you if you change your mind im here to help you

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