How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric
Eric, Automotive Repair Shop Manager
Category: Cadillac
Satisfied Customers: 29958
Experience:  20+ yrs. experience as repair shop manager and technician.
3195632
Type Your Cadillac Question Here...
Eric is online now
A new question is answered every 9 seconds

Have a 2007 dts cad put water pump on had to pull cross

Customer Question

have a 2007 dts cad put water pump on had to pull cross piece had all wires unplg from throttle body now it will not start
Submitted: 11 months ago.
Category: Cadillac
Expert:  Eric replied 11 months ago.

HI,

I am sorry that you have not been helped yet, but that can happen when a customer has asked multiple questions and not accepted any - experts are not paid for their time unless customers give a positive rating and when customers have a history of not doing so, experts ignore their future questions as is in this case.

Did you have the battery disconnected for the repair?

Is the security light on, blinking on and off, or does it come on and go off within 10 seconds when turning the key to on position?

Will it start with starting fluid?

I see by your history that you are a repair shop, so you understand the value of detailed information, so with that in mind, please provide as much detail as possible

Customer: replied 11 months ago.
I had the bat disconnected I found the problem but you was no help please give me credid for the 26.00 you charged thank you Edward Wallace
Customer: replied 11 months ago.
I had the bat disconnected I found the problem but you was no help please give me credid for the 26.00 you charged thank you Edward Wallace I had checked the fuel pressure before I made connect with you I would never use starting fld as you said
Expert:  Eric replied 11 months ago.

HI,

you will need to contact customer service. experts dont have anything to do with charges. There should be a link on your page for this