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Jerry
Jerry, Master Mechanic
Category: Cadillac
Satisfied Customers: 16998
Experience:  ASE Master tech, 30 years experience
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The tronk lift gate on mi cadillac srx 2010 no open

Customer Question

Hi, the tronk lift gate on mi cadillac srx 2010 no open
Submitted: 12 months ago.
Category: Cadillac
Expert:  Jerry replied 12 months ago.

Hello. My name is ***** ***** you for using the site, I will be happy to assist you today.

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Let me start by saying that any money that you paid, or if you have a subscription, that money stays in your account until the answers are rated, (positive) regardless of how fast or how long it may take to get finished. You can FOLLOW UP AT ANYTIME, even after rating.

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There has been a factory service bulletin, (not a recall) for that type of concern. It involves a software update for the vehicle’s computer and has to be done by a dealer, I hate to have to say.

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Here is a link to what it states. You can copy and paste it into a new browser and rate the answer on this page.

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https://www.dropbox.com/s/namcj66qimw0yct/BODY_power%20liftgate.pdf?dl=0

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Please don’t forget to rate the answer in a positive way, . EVEN IF YOU HAVE A SUBSCRIPTION ****THAT IS THE ONLY WAY I GET PAID ****

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Thanks

Expert:  Jerry replied 12 months ago.

I can get the instructions for it and put it in a PDF file, (it is rather large) and send it to your email address for as little as possible.

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You will just have to accept the additional service offer and ENTER your email address in the “ENTER CONTACT INFO” section so that I can see it, Thanks

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