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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Cadillac Technician
Category: Cadillac
Satisfied Customers: 46009
Experience:  16 years of experience
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Crossed cables jump starting 2011 Escalade. Have no interior

Customer Question

Crossed cables jump starting 2011 Escalade. Have no interior or cluster lights what so ever and will not crank. Fusible Link? Which one?
Submitted: 1 year ago.
Category: Cadillac
Expert:  Chris (aka- Moose) replied 1 year ago.

When crossing the battery terminals, this can cause any fuses, links, diodes, or relays to fail. They all need to be checked. It can also cause modules and sensitive electronics to fail. When you say no lights are you referring to the back lighting in the cluster or the warning lights as well?

You want a excellent 5 star answer & I would like to be rated the same for providing it. Consider I don't know your skill level & I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies. Try your best to respond with good detail so I can do the same. I normally log in at 3pm and work late. A rating is required. Your rating me, what I type. I am not an employee of this website, nor have control over the fees or the time it took to get a response. If you rate negative or not at all you still paid, but I get nothing. I want you pleased with me and my efforts, so let me know if your experience here has come up short.

Thanks Chris

Customer: replied 1 year ago.
Cluster/Radio/heater controls are completely dead. When you turn the ignition to on/run or start position, nothing at all happens.I'm sure its a fusible link but don't know if it's in the underhood fuse box or if there is one inline in the wiring harness at the starter.
Customer: replied 1 year ago.
Chris, That was a real lack of effort and I'm disapointed. I started in the business years ago as a Cadillac Mechanic and consequently ran service departments for years. I found the problem myself this morning with a 12 volt test light. Low and behold, there is a 175 amp fuse right on top of the positive battery cable end. All late model GM Trucks have the same set-up. It's now obvious to me the first thing to check. You should have suggested that as well. I wasted my time and $$$.
Expert:  Chris (aka- Moose) replied 1 year ago.

Sorry you decided to close your post, rather than letting me continue once i got more info.