How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Neal Your Own Question

Neal
Neal, Cadillac Mechanic
Category: Cadillac
Satisfied Customers: 8307
Experience:  Shop Owner and Mechanic on multiple makes.
Type Your Cadillac Question Here...
Neal is online now
A new question is answered every 9 seconds

Cadillac CTS: My friends 04 cts has water coming from her

Customer Question

My friends '04 cts has water coming from her airbag things in the front window corner posts. We are aware of the bottom door seals plugging and water coming in from door panels. Can water also come in the sun roof but leaking internally but not at the inside of sunroof?........John atXXX@XXXXXX.XXX
Submitted: 1 year ago.
Category: Cadillac
Expert:  Neal replied 1 year ago.
Hello I'm Neal and I am here to help resolve your issue. If I cannot help I will opt out and refer your question to another expert.

Yes that is normal if the drains for the sunroof get plugged up. They run down through the post between the wi dsjield and the door. And if other drains have gotten plugged then that is almost certainly the problem.
Neal, Cadillac Mechanic
Category: Cadillac
Satisfied Customers: 8307
Experience: Shop Owner and Mechanic on multiple makes.
Neal and 5 other Cadillac Specialists are ready to help you
Customer: replied 1 year ago.


where are these drains located exactly?

Expert:  Neal replied 1 year ago.
They run from the corners of the sunroof down into the widow posts. They are usually blocked at the sun roof.
Customer: replied 1 year ago.


Hey Neal and thank you for your help....water in the car has been a problem for over a year and now getting a better picture of whats going on. Where do I look for specifically for the plugged sun roof and window post drains, so as I may try to unclog. I have had to unplug door drains as well?...John

Expert:  Neal replied 1 year ago.
Look in each corner of the sunroof at the lowest point for debris, you might be able to see something, but often it can require some disassembly. What is it that is plugging things up?
Customer: replied 1 year ago.


Hello Neal. Where do he drains exit or come out of the bottom of the car?

Customer: replied 1 year ago.

I have found the front 2 corner drains on the sunroof and have got a piece of wire about halve way down the door post. Still not sure where the bottom drains are. I do see 3 or 4 like plastic caps on the bottom of thr rocker panel[?] with 3 square holes and none are plugged.....John

Expert:  Neal replied 1 year ago.
You will not really be able to get to them from the bottom, but you can try running a little water through the drain and you might be able to see it run out the bottom if there is any flow at all.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Dave Nova

    Cadillac Technician

    Satisfied Customers:

    1469
    ASE Master Certification. GM World Class Certification
< Last | Next >
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    Cadillac Technician

    Satisfied Customers:

    1469
    ASE Master Certification. GM World Class Certification
  • http://ww2.justanswer.com/uploads/JF/JFN1/2011-2-26_33039_180754101501129867381533152761315265045893127711n.64x64.jpg Jerry Newton's Avatar

    Jerry Newton

    Cadillac Technician

    Satisfied Customers:

    1181
    ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.
  • http://ww2.justanswer.com/uploads/PE/peterpete190/2012-2-24_1274_20120215135406.64x64.jpg Pete's Avatar

    Pete

    Cadillac Technician

    Satisfied Customers:

    1133
    15 years Cadillac experience as a technician.
  • http://ww2.justanswer.com/uploads/testedtuff/2009-09-26_170108_pictures.jpg John's Avatar

    John

    ASE Certified Technician

    Satisfied Customers:

    941
    ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    595
    ASE Master Tech 15+ Years
  • http://ww2.justanswer.com/uploads/MO/molurch/2012-6-6_214526_500.64x64.png Don 'Mo Lurch''s Avatar

    Don 'Mo Lurch'

    Cadillac Technician

    Satisfied Customers:

    462
    GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    385
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL