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Cadillac Concours: We own a 96 cadillac Concourse, The service

 
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Customer Question

We own a 96 cadillac Concourse, The service ride control comes on when ever my wife has taken it in and had the tires rotated or replaced. We had a freind who used to be able to reset it for us and he no longer is availib le to do so. He had told us that everytime it is put on a lift it will happen. Well guess what my wife took the car in and bingo the service ride control is back on the display. Can you tell me how to reset it??

 

Country: United States
Make: Cadillac
Model: Concours
Year: 1996
Engine: 300 North Star

Submitted: 289 days and 2 hours ago.
Category: Cadillac
Value: $16
Status: CLOSED
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Expert:  Walt-mod replied 288 days and 5 hours ago.

Hi,

 

I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find an Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!

Customer replied 288 days and 4 hours ago.

Seill waiting

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Expert:  scott replied 288 days and 2 hours ago.

Hello, My name is XXXXX XXXXX X will gladly assist you with your vehicle concern. Your information should show up on the Dash Cluster below the speedo in the info center. Pressing the off/Warmer button at the same time, and releasing them when the display starts to activate will gain you access to the system. Follow the steps below. ---------------------------------------------------- HOW TO "ENTER" DIAGNOSTIC MODE To enter diagnostic mode, proceed as follows: With the ignition in the "RUN" position (engine does not necessarily need to be running, but it will work either way). Push (and hold) "OFF" and "WARMER" simultaneously on the Electronic Climate Control (ECC) until all telltales lights illuminate (segment check). Release the "OFF" and "WARMER" buttons. System is now in diagnostic mode. "00" (zero-zero) should now be displayed. This is the pointer. Pressing "OUTSIDE TEMP" will allow you to display the corresponding code for the pointer. Use the "FAN SPEED" override switch (UP/DOWN) to increment or decrement the pointer number. Pressing "AUTO" or turning the ignition switch "OFF" exits diagnostic mode. Pointers 00-04 contain the stored trouble codes. "00" = Powertrain Control Module (PCM) codes "01" = "02" = Heating, Ventilation and Air-Conditioning (HVAC) codes "03" = "04" = Anti-lock Brake/Traction Control System (ABS/TC) Codes HOW TO "CLEAR" TROUBLE CODES A code can be cleared by press the "OFF" button while that particular code is displayed. To get out of the diagnostic mode, depress any of the "ECON" or "DEFOG" buttons, or turn ignition switch off for 10 seconds. Trouble codes are not erased when this is done. The temperature setting will reappear in the display panel.

------------------------------

Keep in mind, this will only work if your A/C head looks like what is pictured below. If not, you will need a Tech II or equivalent scanner to gain access.

scott41091.632600081

Customer replied 288 days and 1 hours ago.

I did not aslk how to reset or clear the code, I aske how to reset the ride control because the car is riding real bad at this point.

Customer replied 287 days and 23 hours ago.

If you can tell me, how do you reset the ride control once the car has been up on a lift.


You see our ex son inlaw used to help us with this he worked on cadillacs. But as I said ex son inlaw.


Now that this has happened we just want to know what it is he used to do to reset the the ride control so the vehicle will ride correctly.


Maybe we are mistaken as to what is going on but this has happened before like I said and he would somehow reset it and the ride was more stable after he was done.


If you can give us the direction to correct I would be greatful.

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Expert:  scott replied 287 days and 17 hours ago.

I apologize. The way the question read, it appeared to be a code reset, which, at times, a clean memory will facilitate operation. If he sat in the car, he did the above. If he got under the car, he may have reattached the sensor arm, which sometimes pops off when raised.

To guess what the issue is without diagnostics, is just a guess. Cracked line, cracked o-ring, moisture in the filter orifice at the pump, failed relay or module.

I will opt out, and maybe there is a tech that can assist you with a "Quick" Fix.

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Expert:  Walt-mod replied 286 days and 22 hours ago.

Thank you for your patience, your business is very important to us, we are waiting on the Professional with the right expertise to come online. Feel free to let us know if you would like us to continue searching for an Professional or if you would like us to close your question. Thank you for your understanding!

Customer replied 286 days and 20 hours ago.

Hello, if you have read all of my previous questions and responses then I am not sure what you want me to tell you.

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Expert:  Walt-mod replied 285 days and 17 hours ago.

Please understand that it’s rare when we cannot find the right Professional. Nevertheless, because you are entitled to your money back with no questions asked, we will process your refund immediately, upon your request. Please accept our sincere apology. We hope you’ll think of us again when the need arises.

 
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