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cts wont start no check engine light

 
Jerry Newton's Avatar
  • Answered by:Jerry Newton
  • Cadillac Technician
  • Positive Feedback: 96.4 %
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Customer Question

cts wont start no check engine light

 

Country: United States
Make: Cadillac
Model: CTS
Engine: 3.6

Already Tried:
ran CabIBD2 diagnostics flashing C EV O and OH

Submitted: 369 days and 18 hours ago.
Category: Cadillac
Value: $38
Status: CLOSED
Picture
Expert:  Jerry Newton replied 369 days and 18 hours ago.

I don't know what CabIBD2 is, nor do I know what the letter codes mean.

What year is that, and what can you tell me about the tool you're using/those letter codes?

Customer replied 369 days and 18 hours ago.

sorry it is a 2005 CTS 3.6 engine codes from the On board diagnotsic tool

Picture
Expert:  Jerry Newton replied 369 days and 18 hours ago.

I'm not familiar with that diagnostic tool, nor those codes. I assume they mean something, perhaps your owner's manual for the tool has that information.

At any rate, have you gone through and checked all of the fuses yet? It sounds like you have no power.

There is also a recall campaign for this car for a no start concern, that has to do with some faulty ECM software.... this may be a part of your problem if this hasn't been corrected in the past. I'll attach that campaign notice here:

Subject:05524A — ECM EEPROM Excessive Writes — Reprogram ECM

Models:2004-05 CADILLAC CTS, SRX
2004-05 BUICK RENDEZVOUS
2005 CADILLAC STS
2005 BUICK LACROSSE / ALLURE
EQUIPPED WITH 3.6L HFV6 (RPO LY7 – VIN 7) OR 2.8L HFV6 (RPO LP1 – VIN T) ENGINE



THIS BULLETIN IS BEING REVISED TO INCREASE THE LABOR TIME ALLOWANCE IN ORDER TO COMPLETE THE ECM REFLASH AND VTD RELEARN PROCEDURE; AND TO INCLUDE ADDITIONAL 2004 BUICK RENDEZVOUS VEHICLES TO THE RECALL. PLEASE DISCARD ALL COPIES OF 05524.

Condition

All 2004 Cadillac CTS, SRX; Buick Rendezvous and certain 2005 Cadillac CTS, SRX, STS; Buick Rendezvous, LaCrosse / Allure model vehicles, equipped with a 3.6L V6 (RPO LY7 – VIN 7) or 2.8L V6 (RPO LP1 – VIN T) engine, have an Engine Control Module (ECM) programming error, which can cause ECM memory damage resulting in the inability to start the engine. Cadillac vehicles will also display the message, "Starting Disabled, Remove Key" on the Driver Information Center. All vehicles will set a Diagnostic Test Code (DTC) of P1631 when the condition occurs.

Correction

Dealers are to reflash all affected 2004-2005 vehicles with corrected software/calibration. The memory location that was susceptible to damage will no longer be used.

Vehicles Involved

All 2004 Cadillac CTS, SRX; Buick Rendezvous and certain 2005 Cadillac CTS, SRX, STS; Buick Rendezvous, LaCrosse/Allure model vehicles, equipped with a 3.6L V6 (RPO LY7 – VIN 7) or 2.8L V6 RPO LP1 – VIN T) engine, and built within these VIN breakpoints:



Year


Division


Model


From


Through


2004


Cadillac


CTS


40100001


40192626


2004


Cadillac


SRX


40100229


40192629


2004


Buick


Rendezvous


4S533742


4S598243


2005


Cadillac


CTS


50100002


50195132


2005


Cadillac


SRX


50100015


50195110


2005


Cadillac


STS


50100001


50195133


2005


Buick


Rendezvous


5S500001


5S550232


2005


Buick


LaCrosse/Allure


51117043


51268586

Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning program repairs. [Not all vehicles within the above breakpoints may be involved.]

 

For US and Canada

For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared and will be loaded to the GM DealerWorld (US) Recall Information GMinfoNet (Canada) Recall Reports. Dealers will not have a report available if they have no involved vehicles currently assigned.

 

For Export

For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared, and is being furnished to involved dealers. Dealers that have no involved vehicles currently assigned, will not receive a report with the recall bulletin.

 

The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.

Parts Information

Important: Do not attempt to order the calibration number from GMSPO. The calibration numbers are programmed into the ECM via a Techline Tech 2 scan tool with the calibration update from Techline Information System (TIS) 2000 with the calibration update. Use data version 2.75 or later, scheduled for broadcasting to dealers on February 27, 2005 (in Canada, March 3, 2005); and on TIS CD-ROM version 3.0 / 2005, scheduled for mailing to dealers beginning on March 14, 2005.

Service Procedure

Caution: Before reprogramming, please check the battery condition to prevent a reprogram error of the ECM due to battery discharge. Battery voltage must be between 12 and 16 volts during reprogramming. If the vehicle battery is not fully charged, use jumper cables from an additional battery. Be sure to turn off or disable any system that may put a load on the battery such as: automatic headlamps, daytime running lights (DRL), interior lights, heating, ventilation and air conditioning (HVAC) system, radio, engine cooling fan, etc.

 

1. Prep the vehicle for Engine Control Module (ECM) reprogramming. Refer to Service Programming Systems (SPS) in the appropriate vehicle service manual.
2. 2. Program the ECM using TIS 2000 data version 2.75, broadcast to dealers via GM Access on February 27, 2005 (in Canada March 3, 2005) or TIS 2000 CD-ROM version 3.0 / 2005, mailed to dealers beginning on March 14, 2005. Refer to up-to-date Techline equipment user instructions. Make sure that the Tech 2, CANDi module and cables are in good working order and that the Tech 2 is updated with the latest version of Tech 2 software. The cable must remain connected and undisturbed during PCM reprogramming.
3. Perform ECM reprogramming following SPS procedure. For 2005 STS, to turn ignition on, press and hold the ignition mode switch lower button for 5-6 seconds until the upper LED lights.
4. After reprogramming the ECM, perform this step on 2004 MODELS ONLY:
4.1With a scan tool, clear any DTCs in the ECM and TCM, even if no DTCs are present.
4.2Perform the “10-Minute Relearn Procedure” in Programming Theft Deterrent System Components. Ensure the “Vehicle Theft Deterrent Learn for Powertrain System” calibration is selected within Techline Information System (TIS) 2000 terminal. This clears the previously learned fuel continue password XXXXX the ECM and enables the ECM to learn the next fuel continue password XXXXX receives. DO NOT choose “Vehicle Theft Deterrent Learn for Passkey III System”. This will relearn the key(s) and any key not learned will not start the vehicle.
5. 2005 vehicles do not require any Vehicle Theft Deterrent learn procedure.
6. For both 2004 and 2005 vehicles, use the scan tool to clear any DTCs in all modules.

Courtesy Transportation

The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.

Claim Information

Submit a Product Recall Claim with the information indicated below.



Repair Performed


Part Count


Part No.


Parts Allow


CC-FC


Labor Op


Labor Hours


Net Item


Reprogram ECM procedure


N/A


—


N/A


MA-96


V1321


0.7


N/A


2004 ECM


 


 


 


 


 


Add: 0.4


 


Courtesy Transportation for vehicles within the New Vehicle Limited Warranty (US & Canadian Dealers)


N/A


N/A


N/A


MA-96


*


N/A


**


*Submit courtesy transportation using normal labor operations for courtesy transportation as indicated in the GM Service Policies and Procedures Manual for vehicles within the New Vehicle Limited Warranty.

**The amount identified in the “Net Item” column should represent the actual dollar amount for courtesy transportation.

Refer to the General Motors WINS Claim Processing Manual for details on Product Recall Claim Submission.

Customer Notification — For US and Canada

General Motors will notify customers of this program on their vehicle (see copy of customer letter included with this bulletin).

Customer Notification — For Export

Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.

Dealer Program Responsibility

All unsold new vehicles in dealers' possession and subject to this program MUST be held and inspected/repaired per the service procedure of this program bulletin BEFORE customers take possession of these vehicles.

Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.

May 2005

Dear General Motors Customer:

This notice is sent to inform you that General Motors is conducting a customer satisfaction program that affects all 2004 Cadillac CTS, SRX; Buick Rendezvous and certain 2005 Cadillac CTS, SRX, STS; Buick Rendezvous, LaCrosse / Allure model vehicles, equipped with a 3.6L or 2.8L V6 engine.

We have learned that your vehicle has an Engine Control Module (ECM) programming error, which can cause ECM memory damage and result in the inability to start the engine. Cadillac vehicles will also display the message, "Starting Disabled, Remove Key" on the Driver Information Center.

What We Will Do

To prevent this condition from occurring, your General Motors dealer will reprogram the Engine Control Module (ECM). This service will be performed for you at no charge.

 

 

Otherwise..... is it cranking, or not cranking? Any other messages on the dash?

Customer replied 369 days and 18 hours ago.

this is the third time this has happened.
first time dealer said it was a battery and the computer had to be reprogrammed
second time dealer said it was a bad fuel pump

it cranks, i believe it is getting gas but no fire

Customer replied 369 days and 18 hours ago.

this is the third time this has happened.
first time dealer said it was a battery and the computer had to be reprogrammed
second time dealer said it was a bad fuel pump

it cranks, i believe it is getting gas but no fire and yes fuses checked good.

Accepted Answer

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Expert:  Jerry Newton replied 369 days and 18 hours ago.

This is something that I would have a Tech 2 attached to, for sure. I don't know what your code reader is telling us, that information isn't related to OEM type data at all. But having checked basics like fuses, etc. I'd say that this definitely needs a GM or other high end scan tool to test communication with the PCM, and to read data lists to see if there is cranking RPM, whether fuel is disabled due to theft, etc etc.

What you have is probably beyond the capability of a DIY repair, at this point. It needs expensive tools and expertise, particularly if this is the third time out.

Expert TypeCadillac Technician
Category: Cadillac
Pos. Feedback: 96.4 %
Accepts: 1126
Answered: 5/5/2012

Experience: ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

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