How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jerry Newton Your Own Question

Jerry Newton
Jerry Newton, Cadillac Technician
Category: Cadillac
Satisfied Customers: 3691
Experience:  ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.
25345654
Type Your Cadillac Question Here...
Jerry Newton is online now
A new question is answered every 9 seconds

cadillac-sts: /forums..Dealership Glen..intermittent

Resolved Question:

Thank you for taking my question.

http://www.cadillacforums.com/forums/cadillac-sts-forum-2005-through-2012/130811-turning-off-error-shift-park-error.html

My 2008 STS has the "shift to park" error message. Dealership Glen Sain Cadillac in Paragould, Arkansas cannot find the problem, as it is intermittent and they cannot get it to do it for them.

This is driving me crazy. Please followup with me by email atXXX@XXXXXX.XXX

I appreciate your help very much.

Sincerely, XXXXX
48 GR 748
Paragould, AR 72450

XXX-XXX-XXXX - home
XXX-XXX-XXXX - cell
Submitted: 2 years ago.
Category: Cadillac
Expert:  Michelle-Mod replied 2 years ago.


Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!

Customer: replied 2 years ago.
I haven't received an answer.
Customer: replied 2 years ago.
Relist: Other.
offline.No answer.
Expert:  Jerry Newton replied 2 years ago.
There is a bulletin from GM that offers the technician guidance on how to deal with this issue. I'll post it below.

Subject:Shifter Binds, Ignition Key Sticks,“Shift to Park” Message Displayed On Driver Information Center (DIC), Dead Battery (Adjust Shift Linkage)

Models:2006-2011 Cadillac CTS Sedan
2007-2009 Cadillac SRX, STS-V
2007-2011 Cadillac STS
2009-2011 Cadillac CTS-V
2010-2011 Cadillac CTS Sport Wagon
Equipped with Automatic Transmission



This bulletin is being revised to add model years. Please discard Corporate Bulletin Number 07-07-30-032C (Section 07 – Transmission/Transaxle).

Condition

Some customers may comment on one or more of the following conditions:

The shifter binds when putting the vehicle into gear or park.
The ignition key sticks or is hard to remove from the ignition lock cylinder.
The “Shift to Park” message is constantly displayed on the Driver Information Center (DIC) when the shifter is in the “Park” position.
A dead battery that follows after parking the vehicle for an extended period of time (less than 24 hours). This vehicle may have been left in accessory mode with the “Shift to Park” message displayed.
The shifter binds when moving the lever from Drive to Manual mode.

Cause

This condition may be caused by the shift linkage adjustment, a slow Brake Transmission Shift Interlock (BTSI) mechanism or a Park Confirmation micro-switch that is not closed.

Correction

Adjust the automatic shift linkage following the steps below.

1. Verify the customer's concern.
2. Position the shift lever into the PARK position.
3. Check for any stored diagnostic trouble codes (DTCs). If any codes are set, diagnose the DTCs first using SI.
4. Raise and suitably support the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
5. Adjust the automatic shift control linkage. Refer to Shift Control Linkage Adjustment in SI.
6. Lower the vehicle.
7. Determine if the condition has been corrected. If the condition still exists, the automatic transmission shift control may need to be replaced. Refer to Automatic Transmission Control Replacement in SI.


What is basically happening is that the computer believes that the vehicle is not in Park when you're trying to shut it off, and it's usually just a matter of adjustment to make this problem go away. Your local mechanic can probably handle this for you, or your dealership should certainly be able to take care of it. Worst case scenario is that the shifter mechanism will need to be replaced, but it's likely that some adjustment will fix this right up.
Jerry Newton, Cadillac Technician
Category: Cadillac
Satisfied Customers: 3691
Experience: ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.
Jerry Newton and 2 other Cadillac Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Dave Nova

    Cadillac Technician

    Satisfied Customers:

    1469
    ASE Master Certification. GM World Class Certification
< Last | Next >
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    Cadillac Technician

    Satisfied Customers:

    1469
    ASE Master Certification. GM World Class Certification
  • http://ww2.justanswer.com/uploads/JF/JFN1/2011-2-26_33039_180754101501129867381533152761315265045893127711n.64x64.jpg Jerry Newton's Avatar

    Jerry Newton

    Cadillac Technician

    Satisfied Customers:

    1181
    ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.
  • http://ww2.justanswer.com/uploads/PE/peterpete190/2012-2-24_1274_20120215135406.64x64.jpg Pete's Avatar

    Pete

    Cadillac Technician

    Satisfied Customers:

    1133
    15 years Cadillac experience as a technician.
  • http://ww2.justanswer.com/uploads/testedtuff/2009-09-26_170108_pictures.jpg John's Avatar

    John

    ASE Certified Technician

    Satisfied Customers:

    941
    ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    595
    ASE Master Tech 15+ Years
  • http://ww2.justanswer.com/uploads/MO/molurch/2012-6-6_214526_500.64x64.png Don 'Mo Lurch''s Avatar

    Don 'Mo Lurch'

    Cadillac Technician

    Satisfied Customers:

    462
    GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    385
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
 
 
 
Chat Now With A Cadillac Mechanic
Jerry Newton
Jerry Newton
1312 Satisfied Customers
ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.