Hello and thanks for using just answer.Your problem sounds like the window regulator has gone bad.Inside is a regulator that the window fits into a track and when the button is pressed the window goes up and down and it is controlled by a cable on pulleys and a motor.Most of the time the cable will break and the window will not work but will move up and down by hand.Your problem sounds like the motor has gone out.I would look into replacing the window regulator assembly with a new motor and the problem will be fixed.
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The swith when down is pressed clicks. I had another person press down and I got the window to go down when I had hands on each side of the glass. The window does up & down ok as long as I don't put it all the way up.
It's like it sticks in the full up position.