Please include the year,make,model,sub-model,engine,2wd,4wd,flex,gas,diesel. Please click accept when done, thank you and come back often.
I found a tsb, click here that says if the current radio has software version 3.13 and exhibits these conditions, technicians are to exchange the radio through an authorized Electronic Service Center.
I found another tsb that says, "Disconnect battery power from the radio to reset the CD mechanism. Will the CD eject?" and "Is the disc stuck? If it is, pull the radio fuse and try to eject the disc again."
For that tsb, click here.