How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dave Nova Your Own Question

Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 18857
Experience:  ASE Master Certification. GM World Class Certification
11042942
Type Your Cadillac Question Here...
Dave Nova is online now
A new question is answered every 9 seconds

1996 Cadillac: SLS..to theft systme, remove ignition key

Resolved Question:

1996 Cadillac SLS System disabled due to theft systme, remove ignition key. Followed all the directions in the manual and used the second key too. Still will not start. Have looked for the other 2 fuse boxes and cant find those to check fuses. Had to be towed home yesterday. Help
Submitted: 4 years ago.
Category: Cadillac
Expert:  Dave Nova replied 4 years ago.

Does your cadillac have the chip in the key? Looks like the ones pictured below?

 

Customer: replied 4 years ago.
yes, it does have the chip in the key. I did what the manual said and also tried the 2nd key to the car. My husband even disconnected the battery overnight thinking that it, might reset itself this am. still doesnt start and have the same answer, it does not give us the start car response as the manual indicates. It does say there could be a fuse issue. There are 3 fuse boxes on the car, we can on ly find the one under the hood. Please advise, if I need to tow again I will, just trying to avoid that and get the car going again today instead of maybe tomorrow?
Expert:  Dave Nova replied 4 years ago.

There are two fuse panels under the hood, basically both in the same location on the drivers side fender under plastic cover.

 

graphic

There is a third fuse panel in the trunk on the backside of the rear seat.

 

graphic

 

If the fuses all look okay, the most likely source of your problem is a broken wire coming off the igniton lock cylinder. The lock cylinder has tiny wires that carry the signal from the chip in the key to the security module. These wires often break because they flex each time the key is turned.

 

Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 18857
Experience: ASE Master Certification. GM World Class Certification
Dave Nova and 5 other Cadillac Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Dave Nova

    Cadillac Technician

    Satisfied Customers:

    1469
    ASE Master Certification. GM World Class Certification
< Last | Next >
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    Cadillac Technician

    Satisfied Customers:

    1469
    ASE Master Certification. GM World Class Certification
  • http://ww2.justanswer.com/uploads/JF/JFN1/2011-2-26_33039_180754101501129867381533152761315265045893127711n.64x64.jpg Jerry Newton's Avatar

    Jerry Newton

    Cadillac Technician

    Satisfied Customers:

    1181
    ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.
  • http://ww2.justanswer.com/uploads/PE/peterpete190/2012-2-24_1274_20120215135406.64x64.jpg Pete's Avatar

    Pete

    Cadillac Technician

    Satisfied Customers:

    1133
    15 years Cadillac experience as a technician.
  • http://ww2.justanswer.com/uploads/testedtuff/2009-09-26_170108_pictures.jpg John's Avatar

    John

    ASE Certified Technician

    Satisfied Customers:

    941
    ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    595
    ASE Master Tech 15+ Years
  • http://ww2.justanswer.com/uploads/MO/molurch/2012-6-6_214526_500.64x64.png Don 'Mo Lurch''s Avatar

    Don 'Mo Lurch'

    Cadillac Technician

    Satisfied Customers:

    462
    GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    385
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL