How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gm Tech (Cam) Your Own Question
Gm Tech (Cam)
Gm Tech (Cam), Cadillac Mechanic
Category: Cadillac
Satisfied Customers: 29457
Experience:  GM Grand Master Technician 2007. 14 years experience.
10949255
Type Your Cadillac Question Here...
Gm Tech (Cam) is online now
A new question is answered every 9 seconds

I have a 2006 Cadillac Escalade ESV. The rear hatch and window

Resolved Question:

I have a 2006 Cadillac Escalade ESV. The rear hatch and window will not unlock. It doesnt appear to be a fuse. Is there a way to manually unlock?
Submitted: 8 years ago.
Category: Cadillac
Expert:  Gm Tech (Cam) replied 8 years ago.
Welcome. This is likely a fault with the rear lock actuator. The way to get at it is to remove the trim from the inside. This will be tough, and there are 2 trim pins around the latch for the glass latch, but you can get it open and change out what is needed.
Customer: replied 8 years ago.

The liftgate wont open either though.

 

Expert:  Gm Tech (Cam) replied 8 years ago.

I know, I gathered that from the first post, so you will need to climb in through a back door and get the trim off with the door closed.

Object Number: 784739  Size: SH

  • Open the liftgate window.
  • Remove the push pin retainers from the garnish molding.
  • Pry gently with a thin-bladed tool in order to release the retaining clips.
  • Remove the garnish molding.
  •  

    Object Number: 575910  Size: SH

  • Pry gently with a thin-bladed tool in order to release the clips.
    Object Number: 575912  Size: SH

  • Slide the trim panel upward to disengage mounting hooks.
  • Remove the trim panel from the liftgate.
  • Customer: replied 8 years ago.

    There apparently is no way to manually unlock the window or hatch without leaving the panels off. What a crappy design. This car needs a manual unlock

    Expert:  Gm Tech (Cam) replied 8 years ago.
    Correct, however, the only time you would need the manual unlock is when there is an issue such as this.
    Gm Tech (Cam) and other Cadillac Specialists are ready to help you