CA Real Estate
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Hello. My name is***** will be happy to answer your question.I am sorry to hear about this unfortunate situation.
Unfortunately, Hipaa laws and various other privacy laws strictly prohibit anyone from questioning a tenant about any details related to the person's disability and as long as, the tenant provides a valid service dog certificate, there is nothing further that the management can do to question tenant's disability.
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Thank you for your follow up.
No, the manager cannot question tenant on any details of disability or question as to what the service dog does for the owner (since that would be indicative of disability of the tenant).
Who issued the service dog certificate?
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