Thank you. As you might know, I tried to send the offer letter through customer supports and they put it on the web. So I had to shut everything down. Please advise how to proceed.
---------- Forwarded message ----------From: JustAnswer Customer Support <XXXXX@XXXXXX.XXX>Date: Mon, Jul 8, 2013 at 11:46 AMSubject: [#GHY-186-70397]: JustAnswer Customer CareTo:XXX@XXXXXX.XXXHi Lance, Thank you for writing back. For your convenience, I've gone ahead and posted the same comments directly on your question page here: http://www.justanswer.com/ca-employment-law/7uvx8-hello-there.html You will receive an email when your Expert responds. For future reference, you would need to log into your account and post your responses in the reply box at the bottom of the page so your Expert can respond. Let me know if you need further assistance. Regards, Hollie Customer Support Ticket Details
Ticket ID: GHY-186-70397 Department: Tickets Type: Issue
---------- Forwarded message ----------From: JustAnswer Customer Support <XXXXX@XXXXXX.XXX>Date: Mon, Jul 8, 2013 at 9:53 AMSubject: [#GHY-186-70397]: JustAnswer Customer CareTo:XXX@XXXXXX.XXXHi Lance, Thank you for contacting JustAnswer and I apologize for any confusion. Any information that you would like the Expert to see must be posted on your question page. I would like to verify if your email is a follow-up response to the Expert so we can post it on your behalf. Furthermore, if you are concerned about the privacy of your question, please be advised that any positively rated answer can be locked. Locking a question page means that it will no longer be visible to anyone, including yourself, so be sure to copy any information you need from the page before sending in a request for locking. If you want it to be locked, we please reply to this email so we can process your request as a one-time courtesy. If you would not like to lock the question page, but have personally identifying information in your question that needs to be made private, please write back to let me know what information you would like censored and I will redact the information from the question page. We look forward to your response. Please let me know how you'd like to proceed and if I can be of further assistance. Regards, Hollie Customer Support Ticket Details
Ticket ID: GHY-186-70397 Department: Tickets Type: Issue Status: Closed Priority: Normal Support Center: http://support.justanswer.com/index.php?/default_import
So can you advise based on the information we have?
But I cannot post. Can we chat on the Internet?
No, unfortunately, there's no other place on the internet we can chat.
I meant the customer support has chat. Can we use it?
How can I start a chat session?
I really appreciate. But I have to work tomorrow. Will talk to you then. Thank you so much.
Yes I am back. Still working. Please advise the steps to proceed.
How can I communicate the offer letter to you in a secure way?
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