California Employment Law
California Employment Law Questions Answered by Legal Experts
I was an at-will employee. I know they were looking for managers who were faking responses to the customer survey. The scores were in the 80% satisfaction rate before they started investigating and when the stores found out they were investigating the rate fell to the 60% and 70% range. I was transferred to a new store and their score was 83%. Very high that 83% of the customers rate you 5 out of 5. By my second month at the store, it fell to 60%. I knew someone was cheating and could have been the previous store manager who I took his place. He had been there five years and my boss wanted him out and for me to go in and improve the stores condition and sales. That's what I have usually been asked to do for the last five years is to go in and fix a store. Unfortunately, there were a group who basically were running the store instead of the previous manager that did not like change. One eventually call HR on me telling them I asked her to cheat on the survey, which was not true. I told her someone was cheating and I was going to find out along with missing money from the previous year, that we had a thief in the store. I feel she was getting nervous and went to HR on me before I could report my findings. My reputation and integrity is impeccable. My fellow managers and district managers are in disbelief. I was even on a council with corporate that instilled core values among our employees. I was a top scale paid manager, 53 years old. I was top producer/leader in my district of 27 stores. HR even made a comment to me that "everyone loves working for you" . They told me they found the person who reported me to be creditable. HR had me convicted before I even stepped foot in the door. Their tactics are brutal. Their objective, I am sure, is one to get scapegoats for the survey, and two, get rid of high pay store managers.
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