A customer, who is also a member of our club, made a racist remark to a black employee of the club. I found out about it much (months) later. The customer followed it up months later with a clarification to the employee that was also quite offensive. What would be a proper course of action for a. the employeeb. me (the manager)c. the club?
Hello and welcome to JustAnswer.I'm sorry to hear about your situation and hope I can help.As the manager, you and the club cannot be liable for the racist remarks of a club member against an employee.If you wish to take corrective action against the customer such as denying him membership to the club, you are within your rights to do so, but there is no other need for corrective action, so there's really no need to take action for either the employee, the manager, or the club.Please let me know if you have any follow-up questions.
Extensive experience representing employees and management
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).