Yes this could help. She puts important mail and ducuments in her underwear drawer, a place I do not look. If I explain this and that it will never happen again will it mean I am not at fault?
A: You may want to use a different mailing address going forward, so that it really can't happen again. Just saying it won't is not particularly credible, because if nothing changes regarding the mailing address, then it very well may happen again.
The goal is to show that you made dilligent efforts to locate the form when you realized that it apparently didn't show up, and perhaps you were about to contact EDD and tell them that it did not arrive in the mail, when all of a sudden you were putting away some of your mom's laundry and there in amongst her underware was a bunch of your mail.
Naturally, I don't want you to lie -- but, I hope you see what I mean. You need a compelling reason for not having the letter, and why it suddenly was available to you for a late mailing.
Four follow up questions.
Will my mother have to testify to this in an interview?
A: No. If you were denied benefits, you could appeal, and then you could choose to call her as a witness, but you wouldn't have to, and in fact, doing so would probably be unexpected, given your assertion that she has memory issues (allusion to early stage Alzheimer's).
I no longer carry the phone number they have on file at the California EDD. Will this be an issue?
A: I doubt it, but you defintely need to update the info.
What if I call them before the interview, will they give it to me prematurely?
A: Almost certainly not. But, if you're calling to give them a new contact phone number, that would resolve the issue, because they will know how to contact you. You don't have to tell them when you changed numbers.
What if I miss the interview?
A: You will definitely lose your benefits for the week in question, and you may have to reopen your claim.
Hope this helps.
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