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Contractor Pool Completion Problem

Sent to General Experts May 15, 2006 2:22 p.m.

I do not know who I need to talk. I am a retiree and have ran into a problem with the pool contractor I hired to build my inground swimming pool. It is going on 4 months, and it has not be completed. The last time the contractor came to my house and did any substantial work was March 8 and 9th at that time the brick and tile was installed. On March 23 and 30 plumbing was started but never finshed. The pool has been cemented, tiled and bricked. The contractor keeps telling me that 90% of the pool is completed but I still can not use it. There is no deck, pump, heater or glascite at on the walls/bottom of the pool. There is approximately a 10% percent left to be paid on completion of the job. This problem has cause my blood pressure to high and pure frustration.

Customer (name blocked for privacy)

Status: Closed Value: $9

Answer
May 15, 2006 2:33 p.m. (11 minutes and 52 seconds later)

ACCEPTED

I would call the Better Business Bureau and make an inquiry as to this contractor's rating is. I would then file a complaint.

Hopefully, he is licensed. I would call the state contractor's licensing commission and also do the same.

I would call the building and permits department in your town and let them know.

I would contact your attorney & have him or her write a letter letting the pool contractor know he has X amount of time to finish the work, or refund your money for the remaining work in order for you to hire another contractor.

Addiitonally, I would ask for another pool contractor to make an assessment to assure the work is being done properly as well.

I do not know where you live, but here in the San Francisco Bay area of CA, may people contact our TV station and the investigative reporter exposes the contractor on TV, you would be surprised how often the work gets done, how often the consumer gets a refund and so forth.

__________________

Deborah -- Research Analyst -- 100% Positive Feedback on 125 General Accepts
Past President of City Garden Club, Hobbies of Gardening, Mom/Grandma, International Cooking

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