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I'm Lucy, and I'd be happy to answer your questions today.
New York law allows a telephone conversation to be recorded with the consent of any one party to the conversation, which can be your repair technician. N.Y. Penal Laws, Sections 250.00 - 250.05. It is a felony to record a conversation without the consent of someone who is in the conversation, whether over the phone or in person, so if you will not have an employee present AT ALL TIMES that the tech is in the apartment, any hidden cameras could only record video, not audio.
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As long as he's part of the conversation. If he's just listening to other people talk and not contributing, that wouldn't be allowed.
Do you mean that you want to use these other videos for advertising for your own company?
If you're going to be recording someone and then selling the video or otherwise profiting from it, you need the subjects to sign releases. That can't be done without consent.
I'm sorry. I did not interpret posting on free websites and sending to the newspapers to mean you were doing this for profit. That's going to require the consent of your subjects.
Having your logo on it would mean you were using the videos for commercial gain. If you're posting on your own Facebook page to encourage people to use your services instead of another company's, that's commercial gain. And so is using it in your advertising.
Basically, if your business is potentially going to benefit, or if benefiting your company is your purpose, that's commercial gain.
No, that's unfortunately not correct. Since you're still causing the video to be made and still the one hoping to benefit from it, you're still using the video to make money - you're just outsourcing the work.
You'd have to blur not only the faces, but also their company name and logo.
You can still only use audio if you have the consent of one party to the conversation.
You also can't edit the video to show the other party in a false light or to include any untrue statements.
And the only way to prevent someone from suing you is to have them sign a release. Our system allows anyone to go to court at any time, so I can't promise that no company will file a lawsuit against you if you make these videos. No one can make that promise.