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HelloThis is Samuel and I will discuss this and provide you information in this regard.I am sorry to hear you are experiencing this matter.I suggest you contact the NY Bar Association and file a complaint and also a fee dispute. They will contact her and she will need to answer to the Bar Association. I suggest when filing the complaint, you be as detailed as possible in regard to the communication you have tried, such as how, dates, times, etc.Here is that contact information.