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Do you have a copy of the agreement?
No I do not
It is hard to answer without knowing what is in the agreement because when you have a written contract, it is the language of the contract that determines the rights and responsibilities of each party. You stated that you had an account sales rep and that you did not even know that there was a contract. What you need to do is send a letter via certified mail return receipt requested asking the company to provide you with a copy of the contract. You can also state in that letter that you were never told about the 2 year commitment and that you never signed anything either electronically or on paper agreeing to such commitment - assuming this is true.
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