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I am sorry to hear about your situation. Unfortunately, a 3 day right to rescind a sale does not apply in this case. You will need to review your contract with them with regards ***** ***** of the contract and renewal policy. If the policy is not being followed by the company then there are grounds for breach of contract claim.
Other options is to contact your banking institution that funds were withdrawn from and dispute the charges. In addition, it never hurts to file a complaint with the State Attorney General (with both AG's offices, Arizona and California).
While poor customer service and unprofessional attitude is not illegal, if enough complaints are filed, the company could face fines. If nothing else it may help reach a reasonable resolution to this unfortunate matter.
All my best & encouragement.
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All states have intricacies in their laws and any information given is simply information only and specifically is not intended to be, nor does it constitute, legal advice. This communication does not establish an attorney-client relationship with you.