Ask a Business Lawyer. Get Business Law Questions Answered ASAP.
Welcome to JustAnswer! My goal is to do my very best to understand your situation and to provide a full and complete excellent answer for you.My name is XXXXX XXXXX I'm going to assist you with your question.Please bear with me if you believe my answer isn’t coming fast enough because I’m also working with other customers too. I apologize for any seemingly late response.What does the contract state as to what they will do and by when?
Does the contract provide for remedies if they fail to provide such to you?
they were supposed to provide network support, yet now a year later say that we don't pay for network support, even though we have a year worth of emails back and forth where they talk about the network service that they provide. the contract for the iphone apps says that if they aren't done by January 2013, the price gets cut in half. We didn't put any concessions in there for if several months after that it still wasn't complete. in addition, the contracted hours we get from them monthly is 80 hours - they are using those hours to work on our app, and literally for the last 8 months they have used our monthly hours in order to continue working on our app, which leaves us with no further development or growth because they haven't figured out how to finish the apps yet. it is incredibly frustrating to have grown a business organically and to have it all slipping away because the people that we entrust with the most vital part of our business are incompetent.
they wrote it
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).