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Richard, Attorney
Category: Business Law
Satisfied Customers: 53663
Experience:  32 years of experience practicing law and a businessman.
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small business credit card dispute I am the merchant and a

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small business credit card dispute I am the merchant and a dentist is the card holder ,he is disputing the charges for the last 3 months because we put a price increase in 1/1 /13. there has been a large charge back and hold on our account. the dentist at this time has dropped the claim against us but the credit card company still wont drop it.what recourse do we have to end this dispute and have the credit card company stop the harrassment
Welcome! My goal is to do my very best to understand your situation and to provide a full and complete answer for you.

Good morning. If neither party will take the steps necessary to resolve this voluntarily, you will want to file suit against them....naming both of them as get the leverage you need. In the end, the dentist owes the bill, but the suit naming both of them will cause them to stop avoiding payment by blaming the other party. Once the suit is filed and a judgment awarded, you become a judgment creditor, and if the losing party doesn’t then pay the judgment, you can have the sheriff serve a summons on the losing party for a debtor examination. That forces the losing party to meet the judgment creditor in court and answer questions under oath about the losing party's assets. After that information is obtained, the judgment creditor has the power to attach bank accounts, have the sheriff seize other personal property, and/or place liens on any non-homestead property to satisfy the judgment.

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Customer: replied 3 years ago.

to get the credit card company to release the hold on my account ,you say I need to file suit against both the dentist and the credit card company

Thanks so much for following up. That's what I would do.....all you're going to need to do is file the's not going to go beyond that. But, you are owed the money and in the end it's the dentist that owes the money. But, he'll blame the credit card company and the credit card company will blame the dentist for not authorizing the release. Thus, they point fingers at each other while you don't get paid. Filing the suit will put an end to that. If you want you can send a letter by certified mail, addressed to both of them, giving them a very short specified period of time to resolve this before you file suit. That may solve the problem without the suit.
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