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I need help in dealing with the board. I dont know if there is any legal liability however I am not trying to hold them liable. I do expect they help. I dont know why they would not help with video, or tell security to be security. What is it to them if an image helps? I want them to feel some responsbility for imaging of what may go on in front of the building? Is there any thing I CAN expect from them? If NOT please just say no. I will then send a building wide memo out asking what purpose does this equipment serve and what is security suppose to do?
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much better thank you. Board pres told security to tell me he was responding later. If no problem I would like to contact you after his response. Thank you agin.
April 20 I am accosted. After speaking with various security to sit down and review the tape (now, cannot be done because security told to leave machine alone AND mouse removed even if they wanted to help), I place a note (April 23) under board pres door saying what happened and I wanted to review tape and didnt need a copy (I can copy it with a camera. Excuse I heard last time was to get a copy I needed a police report and was prevented from seeing it). I heard nothing and gave security a note for him (May 2) with a big question mark and a PS. asking if I waited long enough? I added that I did not need a police report to view the tape. I asked he tell me when I could review tape. Sunday (May 5. It got lost in some papers) he leave a note with security for me. It has no date (he never puts dates on his replies to me) and says he had the best of intentions but got busy at work (perhaps a comment that I dont go to work) and says 'In any event' he spoke with the managing agent and will bring up my request at the board meeting this week. My response would have been: There was a protocol in place for such events that was appropriate and timely, however you took that away by telling security not to access hard drive and removing the mouse. WHY? Then I would have asked if that portion of the h/d was secured (kept from overwrite)? I ask you please to give me something to reply (I havent yet) that has teeth to it? Can you? Something that will put the 'board (he could have decided this on his own)' on notice that I know what the rules should be and I need this accessible if there is a next time. I also dont know how any of this helps if the tape is recorded over? He made NO mention as to that. At least tell me tape is secured and then make this an issue of who likes whom. He had enough time to wait for the tape to be recorded over. He also made no mention of my comments that security was told it was not part of their duties to watch the security video and the superintendent did not think it an emergency to access the tape, or protect it and tell me he was not in charge of the front of the building and to not bother him unless it is an emergency. Please help. I dont need to be treated this way and I dont think I am expecting an inappropriate thing from security cameras that to me are useless. Also, if WHO accosted me is of any import, please let me know, but I dont think the fact I and they know him should be. Thank you.
Per my May 7 reply: Security told me watching the security video screen was not a part of their duties (when I asked if he saw what happened on the security screen). Also, if I do not follow up (something they know is not easy for me) I receive no response and am ignored. I have lived here for 25 years and became disabled 10 years ago (it took them a year and a half to place transition strips at the elevator and lobby landings for my rollator with all kind of excuses why it wasnt being done and you should hear what they told me about my mobility vehicle. No the ADA cannot do much except make the board angry I filed a complaint).
Re May 6 reply to me: I told the police what happened: That he came up to me in an 'excited (waving his arms from side to side and in a hurry like he was going to fight) manner making various comments (I am sueing him in small claims court for vandalism and theft of property). I told him to stop speaking to me and leave me alone. On the fourth time he said it didnt matter (that I had told him four times now to leave me alone) and he took out a cell telephone and said he was recording me. I got up to go to the lobby (to call police) and he followed me. The police asked if he threatened me and I said no. They said I should call 911 if he does this again (so I am to be outside which is difficult enough, waiting for a possible confrontation and unable to enjoy being outside which doctors want me to do?). Please, I need to know how to respond to the board so they respect my concerns. Is this possible? The last time I accessed this security set up was 2 years ago and all I did was get images of the person (someone else) who assaulted me then (the police told me again they could do nothing; since the person only grabbed both my arms, even as I was yelling POLICE and I thought trying to take my camera, which was by my arm). Security then told me they could not see me. When the tape was accessed, through another security guard, it was quite clear what happened. The first security guard was sleeping and not viewing the tape. He yelled at me then for bothering him.
Sorry. Over the years I have asked for a 'Duties list' for security; what is it residents can and cannot expect of them. Over the years I have been ignored and never received anything and responses (if any) are piecemeal. Additionally, they has been no building wide memorandum stating/explaining what is to be expected of security staff, especially in the event (s) I am currently involved with. Your not informed what not to expect so how do you know what TO expect? I can ask for such a memo to cover these issues, but it will be ignored.
Thank you. In this case, the person was a neighbor I am suing. I think they had reviewed the tape already and saw him.
What if I hear, sorry you contacted us too late and the tape has been recorded over? IF they had allowed me access as has happened before, this would be a non issue. Can I comment on that?
Thank you. Too late for that, I take it I cannot expect them to provide me a duties list for security? And even though the board pres tells me I can expect security to view the security screen, what if they dont? Same 'non-negligent' manner issue? They will tell me what the superintendent did: They are not in charge of the front of the building. I guess they can just do as they wish? I relize you dont want me to be in a worse position by telling me something I can use that may make them more upset with me? Who cares about my situation?
I sent the first letter and it was ignored.
I will ask other questions about the co op. I realize I go on. No need to reply unless
you want to. Thank you,
Not receiving responses from JA and your links are blocked to me. They have added a charge to my account for trying to contact them since they were not responding to email. They did respond that I was trying to reach them about over charges via Expert contact and that was all. Total is 4 charges so far. Did you ever receive contact to you through them? Credit card company says they have to cancel card when this happens. I know business end is not your end, but do you wonder why I dont respond? And why others dont respond (as you stated it)? What is direction now. I am disabled and this is hardship that I feel is unnecessary. Thank you.
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