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from the perspective of the farm you were the client who sent in the trucks so they are within their right to withhold the payment pending a reasonably timely resolution of the issue. You would have a claim against the trucking company. If you haven't paid in full you could withhold payment until the matter is resolved
the key is for the farm to investigate this in a timely matter and identify the culprit truck. If I were you I would call them up and ask for a date certain by which they will conclude their inquiry. I would also follow up with an email/letter and also note to them your potential damages as a result of the delay in the release of funds and that "time is of the essence".
Ok thank you. Not what I hoped to hear but good to know. And those other points are well noted. We haven't paid the trucking company yet so I will hold off on that until we find out what the insurance company is going to do.
Keep a close tab on this while the matter is fresh in everyone's minds.
Yes thank you will leave you very good feedback
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