That was the single fastest response I've ever seen -- and thought out, too.
They are paying preliminary amounts on the loss of business/equipment/restoration side. They haven't given them all their requested information yet due to harmed data, but someone is being hired to get that done, the work of which Insurer is paying in advance for. That said, once they determined the event was covered (after months of their investigation), they've been wonderful.
They know an analysis is being done about what to do about a claim on the liability policy, as some questions about it have been on email. That part of the claim has not been made yet, as the company wants first to figure out it coverage.
The policy has terminated, but the events and initial claim were made when the policy was in place. That said, it's not a claims based policy.
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