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MDLaw
MDLaw, Attorney
Category: Business Law
Satisfied Customers: 6133
Experience:  Experience in business law, contract law and related matters.
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Hello, I am a seller (printing supplies such as ink cartridges)

This answer was rated:

Hello,

I am a seller (printing supplies such as ink cartridges) at Amazon and got the following online feedback from a customer:

"Stay!!!!!!!!!!!!!!!!! Far away from GENER INKS.
This company has lousy ink.
Ink colors where missing from cartridges.
Just Stay Far Away,don't waste your Time. "

This is something that anyone who is on Amazon can see and can potentially harm my business. (if it hasn't already) Is there anything I can do about it?

FYI, this remark was left after the customer was credited in full for his order and also received additional compensation from us on top of that.

Thank you.
The law allows people to give their opinions and so there is nothing that you can do legally. If the review violated Amazon's policy, you would be able to contact Amazon about that or if Amazon allows you to reply, you can reply. However, opinions are protected by the law.

Thank you for allowing me to assist you and if you still need clarification, please read on below.

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Kindly take into account that I do not make the laws and so please do not shoot the messenger if you are unhappy with the law not being on your side since I do not have the power to make the laws or change them. What I can do though is help you to understand the laws.

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