I have a whopper of a legal situation and it involves a contract
dispute and my credit has been ruined. And I just found out NEW INFORMATION at the bottom of this complaint which vindicates me, because unlike Sean Hogan, I don't lie and steal.
Three years ago I went into a contract with a company called Compass Internet Systems, to do SEO on my real estate website. The site was supposed to be optimized by an "SEO Expert" with tons of experience, with the guarantee that I would get on page 1 of Google. They "outsourced" the work to a college kid who knew nothing about SEO. This kis had access to my Point 2 Agent website via my password. He went in a couple of times and did a terrible job with the keywords. He also did this LIVE instead of on the "backend,", so during that entire time I was unable to receive any e-mail and potentially lost leads. I was so unsatsified with his "work" that I had to go back into my dashboard and clean up the mess he made with the keywords.
I checked my stats for the next two months and they were terrible. I received almost no leads, and my website did NOT appear on page 1 for the three phrases I actually paid for. And I had to pay half - $1,700 - up front, with monthly installments afterwards. It was an annual contract.
Compass had their own prioprietary "statistics" system which showed an increase in my traffic. But according to every other tracking system, including Google and Alexa, my stats were going down. And I was not appearing on page 1 of Google either.
The president, Sean Hogan, spoke with me at length about my grievance and he agreed we should cancel the contract since it wasn't working out. That was two months into the contract, with 10 months left. He said he would not charge me for the remainder since the contract was cancelled.
Several months later I began receiving letters from Monterey Collections demanding that I pay the $1,295 because the contract was still in force! Meanwhile, nobody from Compass ever came back to my site's dashboard once Sean Hogan terminated the contract with me, and I had even changed my password. They had no access and did nothing. ANd now, they were demanding money AFTER Sean Hogan cancelled it. Therefore, I REFUSED to pay the $1,295 since Mr. Hogan released me from the contract months before. Monterey hardballed me, and said they'd send the bad rating to every credit burea and ruin my credit, and that it wouldn't go off my report until 2016.
I disputed the $1,295 charge with my credit card and lost (Sean Hogan came back and showed their bogus "stats" indicating an INCREASE in my traffic when it was actually decreasing.) Monterey said they would not reverse the charge and it remains on my report until this day.
NEW INFORMATION: I just found out that last year Sean Hogan, President and Treasurer of Compass Internet Systems, improperly shut the company down overnight, without any notification to his clients or staff. He stole money from his wife to fund the company. He eliminated staff's access to the database, the office and to all monies while stiffing clients (and Blackwater, the partner company) for hundreds of thousands of dollars. The direct link to this release is here:
In other words, Sean Hogan is a LIAR and THIEF. I tried to tell my credit card company and Experian that he was lying when Monterey insisted my contract was still in effect. They didn't believe me then, because of the "stats" Sean Hogan sent to them "proving" Compass did work on my site. But that was only for 2 MONTHS. They never came to my site after that and never worked on it after that.
I just called Experian and they sent a letter to Monterey Collections to take this horrible bad rating off my credit report, based upon this new information. I just called Monterey and asked them to remove the bad rating from my credit report. They refuse, claiming I signed a contract (it doesn't seem to matter that I was RELEASED from the contract or that Sean Hogan is a liar and thief). I always told the truth, and he DID release me from my contract when we spoke on the phone.
I called my bank and they are opening up my dispute again, regarding the original charges on my credit card. When I spoke to Experian today, they resent a request to Monterey, this time stating that the charge against me should be removed.
Monterey Collections is a horrendous company and they refuse to comply.
I NEED HELP. What can I do about this horrible situation? I want to sue Monterey for keeping this rating on my credit report. The fact that Sean Hogan stole money and "stiffed clients and us for hundreds of thousands of dollars" speaks for his character. When he spoke to Monterey, he obviously lied to them and told them my contract was still valid so he can collect the money.
Please assist me with this. Thank you!