Recent Feedback
I'm not sure this is the right category, but I'll start here. I'm in Virginia andwith State Farm insurance and some time ago, my water heater went bad and flooded my kitchen which has pergo type flooring and the carpeting in three doorways that are carpeted. It also damaged the bottom edges of my cabinetry and I've lost a lot of insulation under the house. Since the two hurricanes that hit here, I've been told that they have drastically changed their policies. They won't pay to replace the carpeting I know because we didn't have a professional come clean it since we couldn't afford the $1000 deductible at the time. My question is this...If I get a quote from the company for the amount to repair what they cover, can I use the money how I choose? For example to do the work myself and make repairs they wouldn't cover?
Optional Information: State/Country relating to question: Virginia Already Tried: N/A
Have you reviewed the terms of your policy to see what it says about the repairs being done by the insured rather than a professional contractor?
No, actually I haven't, I guess that's where I need to start!
Yes that is where you need to start. Most policies presuppose that a professional contractor will make the repairs. If there is nothing in your policy that prevents you from doing the work, you can attempt to negotiate an agreement with the insurance company. I would suggest that you offer an independent inspector to inspect the work and verify that it was properly done.
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Experience: 30 years of corporate, litigation and international law