Then she has a claim for breach of contract
and likely unfair and deceptive business practices
(probably bait and switch as well) which she needs to file with the Attorney General Consumer Protection Unit in California. Yes, signing the new bill to change the contract will be something she will have to explain if this goes to court, but the argument is it was signed by coercion because she had to move and they had her in a position that she had no choice. Also, she will have to pay up to get her property, but when she pays she needs to sign and next to her name she needs to put "signed and paid under protest with reservation of all rights to legal action."
Typically, the Attorney General and the BBB can resolve these claims without going to court, but if they cannot she will have to sue for unfair practices and breach of contract in the court to recover her money.
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