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Thank you for answering my question. I am also curious about one other issue. The business is claiming that I have not paid monthly hosting fees and that they put in $800 worth of custom website design. A couple issues with these claims:
Do I owe them anything?
I authorized this company to start the redesign of my website; however, there was no written contract. I met with them several times and told them what I wanted to see.
I am not sure what the industry time frame is to complete this redesign, but I can tell you this. It took them about one month to complete my original website. The redesign used my original site and basically dressed it up with a new skin with a few small features added. My point of view is that the redesign shouldn't have taken twice as long as building the original site; it should have taken half as much time.