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Dear JACUSTOMER - I would contest the action by the tree company and you certainly don't have to send anything to the collection agency. These people are really at the lower end of the food chain, especially preying on an elderly woman when there is a sign posted not to solicit. I would ignore them and not pay anything.
The only problem will be if they sue and take her to court. I assume she would not be able to defend herself and unless you are a licensed attorney you could not represent her. That means hiring a lawyer. I would contact the Better Business Bureau and file a complaint and the city and report them as not licensed. There is no way these people should ever receive a dime from your Mom and I'm quite certain any judge would feel the same way. If a suit is filed you can get an attorney and probably file a counter suit for violating consumer protection laws and licensing laws etc.
Most of these places know when to stop but there's no guarantee. I would file as many complaints in as many places as possible and maybe they will simply crawl back in their hole.
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