Ask a Business Lawyer. Get Business Law Questions Answered ASAP.
Process improvement is a series of actions taken by a Process Owner to identify, analyze and improve existing processes within an organization to meet new goals and objectives. These actions often follow a specific methodology or strategy to create successful results.
Business process improvement (BPI) is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results (http://en.wikipedia.org/wiki/Business_Process_Improvement).