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Anne_C, Attorney
Category: Business Law
Satisfied Customers: 2302
Experience:  Business litigator, 15 years' experience
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I paid a transmission repair shop to repair various parts.

Customer Question

I paid a transmission repair shop to repair various parts. I have a signed document stating what was repaired. After three separate occasions my vehicle has failed and a different shop is telling me that the parts I paid for were not actually new. What can I do?
Submitted: 6 years ago.
Category: Business Law
Expert:  Anne_C replied 6 years ago.
What state are you in?
Customer: replied 6 years ago.

I am in Tennessee (knox county)

I also am self-employed and lost about 5 working days due to the fact that this is my work vehicle and it was stuck in the shop.

Expert:  Anne_C replied 6 years ago.

I am sorry that this happened to you. You were defrauded.


You can sue the repair shop in Small Claims Court for the repairs that were made. Here is information on Small Claims procedures in Tennessee:


You may also be able to file a complaint with the Tennessee Department of Insurance and Commerce. Here is information on how to do that: This procedure won't cost you anything, so you should start there.

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