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Okay, that is good. The most cost effective way to approach the problem is to follow the instructions on the back of the credit card statement to file a dispute in writing. Usually you have 60 days from the time the charge appears on your statement. It appears that they promised to order you product x and left you stuck with accepting product y or z. If the credit card company does not refund your money, then you will need to file a breach of contract and deceptive trade practices suit in small claims court.
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