How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask INFOLAWYER Your Own Question
Category: Business Law
Satisfied Customers: 53576
Type Your Business Law Question Here...
INFOLAWYER is online now
A new question is answered every 9 seconds

I have a vendor that sent a payment thru on my bank acct after

Customer Question

I have a vendor that sent a payment thru on my bank acct after I'd already paid the invoice personally over the phone. They cause nsf fees to hit in excess of $200, they only paid a portion of it and they will not refund me the money. I did not authorize them to charge my card. They have admitted to making the mistake, they refunded the 2nd charge, they refunded a portion of the nsf fees and they refuse to refund the full amt of the charges. I am entitled to the full amt of the charges because their mistake is the cause of the fees being charged to my acct. I know it seems like a small amount of money but I am a small business and I should not have to pay for their mistake. What do I do? I want to sue them for the amt they owe me, the court costs and attorneys fees. Plus they have made this mistake twice. Help!?
Submitted: 6 years ago.
Category: Business Law
Expert:  INFOLAWYER replied 6 years ago.
How much are your damages?
Customer: replied 6 years ago.

$120.50.....there was a total of $225.50 in charges, there were 7 seperate charges to my acct. I have never had any insf fees on my business acct before except when this same company did this before. The first time the bank refunded me the fees because they saw that I was refunded the invoice chrg from the co. But the bank did not cover any fees this time. I am also concerned with how this will look when i go to apply for business loans. I dont know. I feel that I should have punitive damages as well they are being very arrogant and have lied in the response that they sent to the attorney's so not right. But I had to cover the $120.50



Expert:  INFOLAWYER replied 6 years ago.
Given the small amount consider a complaint to the BBB and consider a lawsuit in small claims court.

Related Business Law Questions