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are you online at this time? how can i online chat with you? thanks.
Hello. Your previous Expert opted out. I don't actually know how to chat, but we can write back and forth this way.
What kind of machine is this? Medical equipment? Photocopy?
It is a medical laser hair removal machine.
you can research the estelux...its a palomar machine.
i was researching online while waiting for you and found that someone else is also filing a complaint at this time, and it seems like...Matt Carns (seller) took off all his listings he had listed on ebay.
I can only help you by offering options. We don't take cases here.
The first option is to send the seller a letter by certified, return receipt mail (keep copies of everything) and demand a refund no later than 5:00 pm on April X, 2009, at which time you will return the machine.
If that doesn't work, one thing you can do is file a consumer protection complaint, for free, with the FTC at http://www.ftc.gov/. You can also file one in Oregon at:
http://www.doj.state.or.us/help/explain_consumer_complaint.shtml and in the state in which the seller does business/lives.
If the above don't work, then you should hire an attorney. You can find Oregon trial attorneys here: http://www.oregontriallawyers.org/
Does that help?
He has a lawyer.......looks like he is having trouble with a few people.
could i possibly use his lawyer? would he also help me out?
i can't afford a lawyer...is there students that can help me out, or is there lawyers that charge a flat fee?
thanks! i will take a look at your link as well.
Hi - NO!!! You can't use the "other side's" attorney. Of course not!
But you CAN file the consumer protection complaints I suggested, for free. I would do that first myself, even though I'm an attorney. They generally do a good job.
You can send a letter to the defendant's attorney, explaining the situation and demanding a full refund, but keep in mind that the attorney is the "other side" just as much as the defendant is. The attorney is not your friend and not your confidante!
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