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tim's auto repair
tim's auto repair, mechanic
Category: Buick
Satisfied Customers: 15578
Experience:  owns repair shop 25 years
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A few days ago My 2000 Buick lesabre turned off while in the

Customer Question

A few days ago My 2000 Buick lesabre turned off while in the middle of the road and began to chime and the security light began to flash. I immediately stopped and started the car again and drove normally. This morning I attempted to turn it on and it will not start and the red security light is solid. I have attempted to do the relearn but to no avail. Any other options I might be able to try?
JA: Does the light flash, blink or stay solid? Have you tried to reset the security system?
Customer: It stays solid and yes I did
JA: Are you fixing your LeSabre yourself? What have you tried so far?
Customer: I've only tried to reset the security system
JA: Anything else you want the mechanic to know before I connect you?
Customer: No it was mainly just that first paragraph that I can really pin point an issue. Everything else works just fine.
Submitted: 3 months ago.
Category: Buick
Expert:  tim's auto repair replied 3 months ago.

Hi, My name is ***** ***** for the delay.
I will do my best to assist you.

Expert:  tim's auto repair replied 3 months ago.

if you leave the key on..does the security light go off?

Customer: replied 3 months ago.
No it does not
Expert:  tim's auto repair replied 3 months ago.

does it go off with the key on?

Customer: replied 3 months ago.
No it only comes off if I remove the key
Expert:  tim's auto repair replied 3 months ago.

ok,,let me get this right..if your turn the key on,,the security light will stay on and not go off?

Customer: replied 3 months ago.
that's correct
Expert:  tim's auto repair replied 3 months ago.

ok..

what kind of a relearn di you try?

Customer: replied 3 months ago.
I did the one for the pk3 key. Turn to on leave on for 10 min switch to off and repeat for total of 30 minutes
Expert:  tim's auto repair replied 3 months ago.

tell me..when you try to start,,does it fire up for a second?

Customer: replied 3 months ago.
No it does not it just refuses to start but it's not the battery because the car still has power
Expert:  tim's auto repair replied 3 months ago.

does the starter turn the engine?

Customer: replied 3 months ago.
No
Expert:  tim's auto repair replied 3 months ago.

i see..

will it start if you put the transmission in neutral?

do you have a remote key fob?

Customer: replied 3 months ago.
I haven't tried that... and yes I do
Expert:  tim's auto repair replied 3 months ago.

are you with the car now?

Customer: replied 3 months ago.
Unfortunately I am not. I am currently at work and will be getting out in about an hour
Expert:  tim's auto repair replied 3 months ago.

ok..can you reply back when you are with the car?

Expert:  tim's auto repair replied 3 months ago.

so we can try a few things

Customer: replied 3 months ago.
how long is our conversation good for before it charges me again
Expert:  tim's auto repair replied 3 months ago.

it wont charge you again,,it is good until you are satisfied

Customer: replied 3 months ago.
How would I be able to end the conversation
Expert:  tim's auto repair replied 3 months ago.

when you are done,just give me a rating

i will be back on line around 9:30 pm eastern time..with that work for you.

Customer: replied 3 months ago.
What time is it where you're at Right now, it's 3:26 pm I'm in mountain standard time
Expert:  tim's auto repair replied 3 months ago.

it is 5.28 pm

Customer: replied 3 months ago.
Okay so a 2 hour difference. The time you requested works for me
Expert:  tim's auto repair replied 3 months ago.

ok,,great..

just sign in and reply back to this conversation,,i will reply as soon as i am on line..

with you being with the car we can try a few things

thanks

Customer: replied 3 months ago.
Tried to start from neutral. Nothing
Expert:  tim's auto repair replied 3 months ago.

hi

ok,,does the security light now stay on?

do you hear a click noise or anything?

Customer: replied 3 months ago.
Only if the key is in the run position. The only noises are the chimes
Expert:  tim's auto repair replied 3 months ago.

ok..

unlock the doors with your remote

Customer: replied 3 months ago.
Okay done
Expert:  tim's auto repair replied 3 months ago.

will it start?

Customer: replied 3 months ago.
Nope
Expert:  tim's auto repair replied 3 months ago.

ok..unlock the drivers door with the key

Expert:  tim's auto repair replied 3 months ago.

does it start?

Expert:  tim's auto repair replied 3 months ago.

are you using the original master key?

Customer: replied 3 months ago.
Doesn't start. Yes I am
Expert:  tim's auto repair replied 3 months ago.

tell me,,are the headlights bright?

Customer: replied 3 months ago.
they are
Expert:  tim's auto repair replied 3 months ago.

ok

lets try this

1. Turn ON the ignition, with the engine OFF, using a master Pass Key III key (black). 2. Observe the security telltale, after approximately 10 minutes the telltale will turn off. 3. Turn OFF the ignition, and wait 5 seconds. 4. Repeat step 1 through step 3 two more times, for a total of 3 cycles or 30 minutes. IMPORTANT: The vehicle learns the key information and/or passwords on the ignition switch transition from OFF to CRANK. You must turn the ignition OFF before attempting to start the vehicle. 5. Start the vehicle (the vehicle has now learned the key and password *****). 6. Clear any DTCs using the scan tool.

Customer: replied 3 months ago.
I tried that with no luck. With both the master and valet key. I attempted multiple times before I got on this just answer website.
Expert:  tim's auto repair replied 3 months ago.

ok..

please stand by,,i will opt out,one of the other guys will be right with you that may have a better idea of what is going on here..

please stand by

\thanks

Customer: replied 3 months ago.
My security light wouldn't come off even after 10 minutes