How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dave Nova Your Own Question
Dave Nova
Dave Nova, Buick Technician
Category: Buick
Satisfied Customers: 19451
Experience:  ASE Master Certification. GM World Class Certification
Type Your Buick Question Here...
Dave Nova is online now
A new question is answered every 9 seconds

I have a 2005 buick rendezvous that the autolocks work when

Customer Question

I have a 2005 buick rendezvous that the autolocks work when unlocking but do not in the locking mode with the remote or button on door
JA: The mechanics have tons of experience in that area. Are those all of the "symptoms"?
Customer: yes
JA: Anything else I can tell the Buick Mechanic before I connect you two?
Customer: no
JA: Got it. Let's get this figured out. I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Buick Mechanic about your situation and connect you two. You'll be on the road in no time.
Submitted: 10 months ago.
Category: Buick
Expert:  Dave Nova replied 10 months ago.
So all door locks will unlock with remote or door button, but none will lock with button or remote, is this correct?
Customer: replied 10 months ago.
Expert:  Dave Nova replied 10 months ago.
Thanks for confirming that. Since the doors do unlock, this indicates that the actuators work and that the wiring is okay. This means the lock relay has failed. Unfortunately the lock relay is built into the BCM (body control module). To restore proper door lock operation, the BCM will need to be replaced. It is located in center console behind fuse panel. The new replacement BCM will need to be programmed to the vehicle by the dealer after installation.