How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask FIXITMAN Your Own Question
FIXITMAN
FIXITMAN, Master Technician
Category: Buick
Satisfied Customers: 17143
Experience:  ASE MASTER CERTIFIED, AA DEGREE AUTO/DIESEL TECH
1627031
Type Your Buick Question Here...
FIXITMAN is online now
A new question is answered every 9 seconds

Had 2002 rendezvous head gasket replaced with gasket kit.

Customer Question

had 2002 rendezvous head gasket replaced with gasket kit. upon completion vehicle will started once at repair shop. wouldn't start again. repair shop had me purchase fuel pump and exchange PCM (flashed). facility replaced crankshaft position sensor. still cranks but no start. facility spoke to dealership maintenance dept. that didn't have an answer other than a $2800 repair? facility has asked me to see what I can find out. HELP!
Submitted: 1 year ago.
Category: Buick
Expert:  FIXITMAN replied 1 year ago.

Hello, my name is***** for the question. Can you tell me if the security light is on inside of the vehicle when cranking the engine?

Customer: replied 1 year ago.
Hello Bobby, My name is***** car is still at the repair facility. I will get back with you on Monday.
Expert:  FIXITMAN replied 1 year ago.

Thanks Mike. That will help me to determine what is going on.

Customer: replied 1 year ago.
Security light is still on.
Customer: replied 1 year ago.
The facility tried two different recognition sequences to turn off the theft deterrent, they say that didn't work either. When I tried it at home when I first replaced the PCM in September it worked for me. I don't understand why they can't get it to start after replacing the head gasket!
Expert:  FIXITMAN replied 1 year ago.

If they are performing the correct process then it should register fine. Do you know what they are trying? Also, if this is a shop they should have a scan tool that can put the vehicle into relearn mode.

Related Buick Questions