You "might" be able to fish the CD Oout if it is a Single CD Unit, not changer, but usually the Mechanism is bad
You can try a Reset byRemove UnitUnplug completely for apprx 5 minutesReconnect & wait apprx 30 seconds for Unit to initializePress Eject
Typically the CD Mechanism needs Repaired / Replaced
apprx $ 285.00 - 395.00 depending on Shop & PartsYou can usually find the same Model Unit On-Line, E-Bay, etc. for less than Repair.
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Could you explain briefly how I can go about removing the unit from the dash, it is a single cd unit and part of the conbination of DVD,. Radio, NAV.
Remove the Front Dash Panel, by carefully prying offRemove the 9/32 screws retaining the Controls & UnitRemove Unit
see diagram below