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How old is the fuel that you are trying to burn? Have you tried pumping the primer bulb over and over to force fuel to the engine in order to see if it will stay running that way?
It looks like you read my reply. Are you still with me?
Were you near the engine now to try pumping the bulb and see if it makes a difference or not? I also see you requested a phone call, phone service is available but it is a premium service that the websites charges extra for (it's an extra 26 on top of the 26 that you already paid) Did you want to set up a call or did you want to stay online?
Okay let me know how you make out.
Good morning and I do apologize for the delay. When you wrote back last evening I had already logged off for the night. Your problem ultimately was going to be either a bad fuel pump or clogged up carbs. Pumping the bulb over and over forces fuel through the fuel pump and is a quick test to see if the pump is good or bad. Since it bad no difference, the fuel pump is going to be fine, and the problem is going to be a varnish buildup in the carbs. On 2 stroke engines there is always a fuel and oil mix inside of the carbs internal fuel bowls. Over time, the fuel evaporates, but the oil does not. The oil gets left behind and turns into a varnish, which clogs up the fuel jets inside of the carbs. The fix here is going to be to have the carbs rebuilt by a technician qualified to do the work. Does that make sense.
I don't know how you want to leave this but that is where you stand on your end and what needs to be checked. I think that should do it but I work for tips so I do want to make sure you are happy with my service before you go. If you had a further question on the issue by all means feel free to ask. If not, Just in case you do not understand the way the website works (and some folks do not). You do have to put forth a positive rating in order for it to credit me for helping you. When ratings are not done, the website simply keeps your deposit and they will not credit me. The ratings box is located at the top of the screen. To rate, you must select the star you wish and also confirm it. Please let me know if you run into any problems or errors when trying to do it. If you do have a problem, or if you can not see the ratings box which is at the top of the screen. Please reply back "I rate Jason's service _______" and fill in the blank.
Questions do not close out, so if you have to come back later on with follow up questions to the issue you still can even after doing a rating.
You wrote that this was unused for 4 years and that "I replaced fuel filters, spark plugs & fuel lines; added oil to fuel as recommended in owners manual". There was no mention of the carbs being done. When were they done, was it 4 years ago?
Did you check engine compression and spark output?