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The joker valve does not have to come off. To pull the macerator just remove the 4 perimeter screws and pull the pump motor bdy straight back. It should come off. If it is not then there is something in there jamming it up, and at that point all you can do is try to muscle it out. Does that make sense?
There is going to be something jammed in there holding it up then. Paper towels, human waste, feminine products etc etc... I've seen it all. I've also seen freeze damage where they froze and the plastic expanded, pinching the macerator in place. You can try popping the joker valve off and look in there to see if you can see anything. Other than that it is just jammed up with either rust, or some kind of foreign object. So keep on pulling/twisting/slamming, it will eventually come off. There is no other mechanical fasteners holding it in place.
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